How can we help?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
How to transfer money from an external bank account to your Outgo account
Banking
•
Transfers
You can transfer money into your Outgo account
What is my factoring limit?
Invoicing
•
Factoring
Your factoring limit is the total amount you’re permitted to factor from your unpaid invoices at a given time. Your limit is based on your unique business information such as your business size, age, and history.
How do I add a new debit card for instant transfers?
Banking
•
Transfers
Adding a debit card to your account so you can transfer funds instantly can be done in seven simple and easy steps.
How do I make an instant transfer?
Banking
•
Transfers
‍‍Instant transfers move faster than ACH/wire transactions because they don’t depend on banking windows. So, you can use instant transfers 24/7/365 without worrying about ACH windows, weekends, or federal holidays.‍
Getting started
Joining Outgo
Joining Outgo
Rates and Fees
Rates and Fees
Invoicing
Broker verification
Broker verification
Factoring
Factoring
Invoice management
Invoice management
Outgo Account
My Account
My Account
Banking
Transfers
Transfers
Outgo Card
Outgo Card
Transactions
Transactions
Home
Banking
Transactions

Are there daily limits on deposits?

There are different limits set based on how you deposit money into your checking account. We do not charge you any fees for making deposits.

  1. Direct deposits - No limits
  2. Direct payments/ACH debits via ACH origination service
    Tier 1: $15,000 per day, $100,000 per month
    Tier 2: $30,000 per day, $150,000 per month
  3. Domestic wire - No limits
  4. Cash deposit at in-network ATM
    5. $1,000 per transaction, $2,000 per day

We do not accept deposits by mail, paper check or foreign currency deposits: We are not liable for deposits of any kind that you mail to us, including if it is lost in transit, lost in the mail, or otherwise not received by us.

‍

Popular articles

Invoicing
Factoring

How soon will funds be deposited into my account?

Submit your rate confirmation and bill of lading and once they're approved (based on the broker’s status & eligibility) you can access your funds.

Submit your rate confirmation and bill of lading and once they're approved (based on the broker’s status & eligibility) you can access your funds.

‍

Four-hour funding qualifications

Broker is approved for factoring.

Documents are submitted before 3pm EST / 12pm PST.

You’ve previously worked with this broker on the Outgo platform.

‍

Within 2 business days

Approved brokers you haven’t worked with previously on the Outgo platform or if a rate verification is required.

‍

–

If the broker isn’t approved or the invoice isn’t eligible for factoring, funds will be deposited in your Checking account when the invoice is paid by the broker.

Outgo Account
My Account

How do I reset my password?

Reset your password by

Reset your password by

  1. Tap Sign in at Outgo.co or go directly to app.outgo.co
  2. Tap Forgot password?
  3. Enter your email address
  4. Tap continue
  5. Follow the instructions sent to your email.
Invoicing
Factoring

How do I submit load documents?

To submit load documents in the Outgo iOS, Android or our web application.

To submit load documents in the Outgo iOS, Android or our web application.

  1. Navigate to the Invoice tab
  2. Tap + New in the upper left hand corner
  3. Fill out the form and add all related documents
  4. Tap Submit

Our team will transcribe the load information, create, and send the invoice on your behalf.

If there are any issues, our team will reach out to you.

Need more help?

support@outgo.com
+1 (201) 730-6980
Our team of experts is available Monday through Friday
EST
9am to 8pm
CST
8am to 7pm
PST
6am to 5pm
Home
Smart Factoring
Get started
Login
Rates & FeesRate Match Guarantee
Why OutgoOwner-operatorsFleetsBrokers
How It WorksAutomated invoicingVerified brokersBankingCards
How does Outgo Compare? TBS vs OutgoTriumph vs OutgoTAFS vs Outgo
Help CenterPhone
+1 (201) 730-6980
Mail
support@outgo.com
AboutCareers
Blog
Outgo Inc, 2025. Copyright. All rights reserved.
Terms and conditionsPrivacy policy
1
Outgo Inc is a financial technology company, and is not a bank. Banking services provided by TransPecos Banks, SSB, Members FDIC.
The Outgo Business Visa Debit Card is issued by TransPecos Banks, SSB, pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa is accepted.
2
Accounts are eligible for pass-through deposit insurance only to the extent pass-through insurance is permitted by the rules and regulations of the FDIC, and if the requirements for pass-through insurance are satisfied. There may be a risk that pass-through deposit insurance is not available because conditions have not been satisfied. In such cases, funds may not be fully insured in the event the insured depository institution where the funds have been deposited were to fail.
3
Offer open to eligible freight carriers who are under active factoring contracts meeting the criteria below (“Qualifying Contracts”). Outgo will match the discount rate (also known as factoring rate) in the Qualifying Contracts for one year (“Rate Match Program”).  
Recourse contracts not eligible, rate match applies to discount rate only, and excludes banking, service and other fees. In the event that Outgo incurs costs to facilitate a buyout of a Qualifying Contract, eligible carriers may be required to pay a premium atop the matched rate for a “buyout pricing period” until Outgo has recouped the buyout costs. Rate match period effective for one year, begins upon Outgo contract signing or after conclusion of any applicable buyout pricing period, whichever occurs later.
To qualify, a contract must meet the following conditions
  • Contract is active and in force and verified as such by Outgo
  • Contract is for non-recourse factoring. A contract is deemed to be non-recourse if the carrier is not liable for counterparty default or financial inability to pay.
  • The contract may not include any of the following financial services (i) equipment loans, (ii) merchant cash advances
  • The following terms of the contract must be the same to be eligible: (i) 100% advance rate, (ii) $0 check processing fee (iii) $0 per invoice fee
To be eligible, a carrier must meet the following conditions
  • Carrier must be approved to factor with Outgo by completing its underwriting process. Approval is in Outgo’s sole discretion as per sections 3a and 3b of the Outgo Factoring Agreement
  • Carrier must have an average invoice value of at least $750 for all invoices submitted in the prior 30 days. Upon request, Carrier must provide documentation demonstrating this.
  • The contract may not include any of the following financial services (i) equipment loans, (ii) merchant cash advances
Offer valid in the United States only, from 11/18/24 to 1/18/25, does not apply to existing Outgo customers.  Outgo engagements under the Rate Match Program are subject to all Outgo Terms of Service, Instant payment agreements, and Outgo’s privacy policy, all located at Outgo.com/legal.