.svg)
.svg)
.svg)
.svg)
How can we help?
Are there daily limits on withdrawals?
There are different daily limits on withdrawals that are set based on how you withdraw money from your checking account.
- ACH transfers from your account to a linked bank account at another institution & ACH transfers from your account to another bank account via ACH origination services
Tier 1: $15,000 per day, $100,000 per month
Tier 2: $30,000 per day, $150,000 per month - ACH transfer to a merchant or other third party you authorize to withdraw from your account using your routing number and account number - No limits
- ATM withdrawals - $1,000 per day
- POS transactions and other transactions at merchants using your debit card - $5,000 per day
Currently, you cannot withdraw funds by check, and we do not permit you to create checks drawn on your checking account.
Popular articles
How soon will funds be deposited into my account?
Submit your rate confirmation and bill of lading and once they're approved (based on the broker’s status & eligibility) you can access your funds.
Submit your rate confirmation and bill of lading and once they're approved (based on the broker’s status & eligibility) you can access your funds.
Four-hour funding qualifications
Broker is approved for factoring.
Documents are submitted before 3pm EST / 12pm PST.
You’ve previously worked with this broker on the Outgo platform.
Within 2 business days
Approved brokers you haven’t worked with previously on the Outgo platform or if a rate verification is required.
–
If the broker isn’t approved or the invoice isn’t eligible for factoring, funds will be deposited in your Checking account when the invoice is paid by the broker.
How do I reset my password?
Reset your password by
Reset your password by
- Tap Sign in at Outgo.co or go directly to app.outgo.co
- Tap Forgot password?
- Enter your email address
- Tap continue
- Follow the instructions sent to your email.
How do I submit load documents?
To submit load documents in the Outgo iOS, Android or our web application.
To submit load documents in the Outgo iOS, Android or our web application.
- Navigate to the Invoice tab
- Tap + New in the upper left hand corner
- Fill out the form and add all related documents
- Tap Submit
Our team will transcribe the load information, create, and send the invoice on your behalf.
If there are any issues, our team will reach out to you.
