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How can we help?
Are there daily limits on deposits?
There are different limits set based on how you deposit money into your checking account. You will not be charged any fees for making deposits.
Direct deposit
No limits
ACH transfers to your Account from a connected U.S. bank account with another institution
Tier 1: $15,000 per day / $100,000 per month
Tier 2: $30,000 per day / $150,000 per month
Tier 3: $45,000 per day / $300,000 per month
Tier 4: $90,000 per day / $600,000 per month
Tier 5: $180,000 per day / $1,200,000 per month
Cash deposit at in-network ATM
$2,000 per day
No deposits are accepted by mail, paper check or foreign currency deposits.
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How soon will funds be deposited into my account?
Submit your rate confirmation and bill of lading and once they're approved (based on the broker’s status & eligibility) you can access your funds.
Submit your rate confirmation and bill of lading and once they're approved (based on the broker’s status & eligibility) you can access your funds.
Four-hour funding qualifications
Broker is approved for factoring.
Documents are submitted before 3pm EST / 12pm PST.
You’ve previously worked with this broker on the Outgo platform.
Within 2 business days
Approved brokers you haven’t worked with previously on the Outgo platform or if a rate verification is required.
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If the broker isn’t approved or the invoice isn’t eligible for factoring, funds will be deposited in your Checking account when the invoice is paid by the broker.
How do I reset my password?
Reset your password by
Reset your password by
- Tap Sign in at Outgo.co or go directly to app.outgo.co
- Tap Forgot password?
- Enter your email address
- Tap continue
- Follow the instructions sent to your email.
How do I submit load documents?
To submit load documents in the Outgo iOS, Android or our web application.
To submit load documents in the Outgo iOS, Android or our web application.
- Navigate to the Invoice tab
- Tap + New in the upper left hand corner
- Fill out the form and add all related documents
- Tap Submit
Our team will transcribe the load information, create, and send the invoice on your behalf.
If there are any issues, our team will reach out to you.
